NSIFit Wellness Refund & Subscription Policy
1. Overview
NSIFit Wellness provides coaching services, administrative support, and access to independent licensed medical providers. Because prescription medications are regulated products, strict pharmacy laws limit refunds and returns once medications are dispensed.
Please review this policy carefully before placing your order.
2. Prescription Medications & Pharmaceutical Products
All prescription medications and compounded pharmaceutical products are final sale once processed by the pharmacy.
Due to federal and state regulations:
Prescription medications cannot be returned.
Dispensed medications cannot be reused or resold.
Refunds cannot be issued after pharmacy fulfillment.
If your prescription is not approved by a licensed provider:
You will not be charged for medication, or
You will receive a full refund if payment was already collected.
Experiencing side effects or adverse reactions does not qualify for a refund.
If you have medical concerns, contact your licensed provider through the patient portal. For emergencies, call 911 or seek immediate in-person care.
3. Order Changes & Cancellations (Before Fulfillment)
Orders are processed quickly after submission.
Cancellation requests must be submitted immediately through support.
Cancellations are not guaranteed once medical review or pharmacy processing begins.
If your order is successfully canceled before pharmacy fulfillment:
A refund may be issued minus a $99 administrative processing fee.
No refunds will be issued once medication has been fulfilled by the pharmacy.
4. Subscription & Auto-Renewal Terms
Many NSIFit Wellness programs operate on recurring subscription cycles.
Subscriptions renew automatically at the end of each billing cycle.
To avoid renewal, you must cancel at least 72 hours before your next billing date.
Cancellations can be completed in your account portal under “Manage Subscription.”
If a subscription renewal is processed and canceled before pharmacy fulfillment:
A refund may be issued minus a $99 administrative fee.
Once medication has been processed or shipped, the order is final and non-refundable.
5. Mid-Cycle Cancellations
If you cancel during an active billing cycle:
You remain financially responsible for the full current cycle.
Cancellation will stop future renewals only.
No prorated refunds are provided for partially used cycles.
6. Important Regulatory Notice
NSIFit Wellness does not manufacture medications and does not practice medicine.
All medical evaluations, treatment decisions, and prescriptions (if appropriate) are made independently by licensed healthcare providers.
This policy complies with applicable pharmacy regulations and federal guidelines governing prescription medications.